WhatsApp Privacy Policy for AJR Building Solutions

Effective Date: December 10, 2025

This Privacy Policy outlines how AJR Building Solutions ("we", "our", or "us") collects, uses, and protects data when you interact with our WhatsApp communication services via the WhatsApp Cloud API.

1. Information We Collect

We may collect and process the following types of information:

Phone numbers of users who contact our business via WhatsApp
Message content exchanged through WhatsApp
Message metadata such as timestamps and delivery/read receipts

2. How We Use This Information

We use the collected information to:

Respond to customer inquiries and provide support
Send notifications, alerts, and other business-related messages
Improve our communication workflows and service quality

3. Data Sharing

We do not sell or rent your personal information. Data may be processed through third-party services solely for delivering our WhatsApp communication features.

4. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, or misuse.

5. Data Retention

Message data is retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

6. User Rights

You may contact us to request access to or deletion of your data as required by applicable privacy laws.

7. Contact Information

For any questions or concerns regarding this Privacy Policy, please contact us at:

Email: contact@ajrbuildingsolutions.in